From Sampling to Improvement Plan
Continuous Quality Improvement for Child Welfare
Binti’s Monitoring and Quality Assurance module gives quality assurance teams structured, easy-to-use case review tools to measure the performance of internal programs, services, and contracted providers. MQA supports each step of the CQI process, including building improvement plans from case review results and tracking fidelity to practice models.
Features
Flexible Sampling
Pull a sample of foster families or cases from other Binti modules, or integrate with another system. Filter by office, level of care or time a child has been in the home, then set a sample size or skip sampling to review every record. Your team spends less time building samples in spreadsheets.
Configurable Review Tools
Build case reviews, certification reviews, foster parent surveys and placement stability interviews that match your agency's standards. Reviewers complete audits and email surveys to foster families. Every reviewer uses the same tool, so scores stay consistent across teams.
Review Assignments
Assign sampled records to reviewers in your department. Reviewers see only the records assigned to them, and supervisors review and approve each completed tool. You'll know the progress of every review and who owns the next step.
Sample Refinement
If a case isn't eligible for review or a family can't be reached, eliminate the record with a reason and pull a replacement. Each elimination is logged with the review. Your sample stays complete and you have a audit log of every change.
Scorecard Reports
Release a scorecard report when a review is complete. Filter results by office, county, team or family, and view per-question scores alongside AI-generated insights based on your data. Your leadership team gets results as soon as the review closes.
Improvement Plans
Build improvement plans from findings and set a schedule for follow-up. Each plan is linked to the review results it addresses, so you can see the original findings next to the plan’s progress. Your team updates progress each review period.
