June 25, 2026
A federal study published in July 2025, drawing on data collected from 2021 to 2022, found that child welfare caseworkers spend an average of 4.3 hours per day on paperwork and documentation. That’s more than half of an eight-hour shift spent away from children and families. For agency leaders managing caseload capacity and retention, [...]
June 25, 2026
The federal government retired the Statewide Automated Child Welfare Information System (SACWIS) in 2016 and replaced it with the Comprehensive Child Welfare Information System (CCWIS). The new framework changes how your agency can build its system, how the federal government shares the cost, and what your staff experiences on a day-to-day basis. The core shift [...]
June 25, 2026
The agencies making real progress on the Comprehensive Child Welfare Information System (CCWIS) modernization have two practices in common:
They buy modular SaaS instead of locking into custom big-bang builds. They prepare their people for the new system before any technology goes live.Skipping either is what turns a modernization effort into a multi-year stall, with budgets running [...]
June 11, 2026
If your agency is running a legacy system, you already know the cost. Caseworkers spend their hours on documentation instead of families. Experienced workers leave, and the agency loses the institutional knowledge those workers carried about every case on the desk.
California’s legislative workload study of more than 5,700 case-carrying workers found that
