Job Profile: Business Operations News

Jackie Alvarado

Jackie has over 10 years’ experience in Customer Service. She has a passion for helping others in need or in general. Joining Binti has been an important milestone in her life, to share a common passion with a group of people who also desire to help children.

In her spare time she likes to go on [...]

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Aime Ochoa

Aime is devoted to providing a friendly user experience and smooth process for both prospective families and social workers. She is passionate about Binti and believes that every child deserves a chance to succeed in a loving and supportive home of their own.

In her spare time, you can find Aime snuggled up with a good [...]

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Carolina Moncayo

Carolina eagerly joins the Customer Support team as she is passionate about making connections and leaving a positive impact on others, especially children.

Prior to joining Binti, she worked internationally with Hyatt hotels in group sales where she gained extensive customer service experience in a bilingual environment. She is Ecuadorian-American, holds a B.B.A. in Marketing from [...]

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Heather McKernan

Heather is thrilled to be able to represent Binti from Cincinnati, Ohio. Heather has spent the last five years volunteering as a Court Appointed Special Advocate (CASA) for foster children in Cincinnati and has worked for the nonprofit educating CASAs and the community about the foster care system. She is passionate about Binti’s mission to [...]

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John Mikach

John, a licensed social worker based in Minnesota, brings a wealth of experience to his role. His background includes adoption recruitment, foster care licensing, and the development of child welfare workforce training programs. Having faced unintuitive technology in his field, John is dedicated to empowering social workers to streamline their daily tasks with Binti.

When he’s [...]

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